Privacy Notice

Linuow Privacy & Data Protection Commitment

At Linuow, we believe that trust is the foundation of every home. As a specialized startup run by a small team of fewer than five people, we treat your data with the same care and personal attention we give to our product selections. This policy explains how we manage your information on linuow.com to ensure a secure shopping experience for your household essentials.

By using our site, you acknowledge the practices described below. If you do not agree with these terms, please refrain from using the site.

1. The Information We Handle

To get your home gear to your doorstep, we collect specific details when you interact with us:

  • Order Details: We collect names, delivery addresses, and billing information to process your purchases and manage your account.
  • Customer Interactions: We keep records of your purchase history, product interests, and any emails sent to service@linuow.com so our small team can provide personalized support.
  • Digital Footprint: We automatically gather technical data such as IP addresses, browsing patterns, and cart contents via cookies to help our site run smoothly.
  • User Preferences: We analyze browsing behavior to suggest the most relevant small household items for your specific needs.

2. Purpose of Data Processing

Because we are a small-scale operation, we use your information exclusively for essential business tasks:

  • Logistics: Managing payments and shipping your orders to your home.
  • Dedicated Support: Personally responding to your inquiries and resolving any order issues.
  • Business Safety: Protecting our startup from fraudulent activity and ensuring a secure environment for all shoppers.
  • Optional Updates: Sending exclusive coupons or news about new arrivals, but only if you have specifically requested them.

3. Safeguarding Your Shopping Experience

We take rigorous measures to protect your "Small household items" purchases:

  • Encryption: We utilize Transport Layer Security (TLS) to shield sensitive payment data during transmission.
  • Direct Communication Only: Our team will never ask for your password or credit card details through email.
  • Privacy for Minors: Our site is not intended for children, and we do not knowingly collect data from anyone under the age of 13.

4. Limited Information Sharing

We do not sell your personal details to external marketing firms. We only provide data to the following necessary partners:

  • Essential Service Providers: We work with small-scale logistics, secure payment processors, and email delivery partners who are strictly required to use your data only for Linuow-related fulfillment.
  • Legal Obligations: We may share data if required by law to comply with a valid request or to protect the safety of our community.
  • Ownership Changes: In the event that Linuow is acquired, customer information would be transferred as a business asset to the new owners.

5. Managing Your Data Rights

You have full control over the information you share with our startup:

  • Communication Preferences: You can opt-out of marketing emails at any time using the "Unsubscribe" link provided in our messages.
  • Browser Controls: You may adjust your browser to block cookies, though this may impact some site features like saving your cart.
  • Personal Requests: You may ask for a copy of your data or request its permanent deletion by contacting service@linuow.com. As a team of fewer than five, we personally review and handle these requests to ensure they are completed correctly.

6. International & Regional Protections

While we are based in Hong Kong, we serve a global community. For international orders, we may utilize third-party vendors to handle regional checkout and shipping. These partners are required to provide data protections that align with our standards. Residents in certain jurisdictions may have additional rights to correct inaccurate data or opt-out of specific sharing practices. Please reach out to our team for any regional-specific concerns.

📞 Contact the Linuow Team

As a small startup, we aim to provide a direct and helpful response to every privacy inquiry.

  • Website: linuow.com
  • Email: service@linuow.com
  • Phone: (+1) 8382275036
  • Address: G/F 959 CANTON RD KL, HONG KONG

Last Updated: February 9, 2026