Contact Us
Let’s Chat About Your Home Essentials 🏡
At Linuow, we don't have a giant call center or automated bots. We are a startup team of fewer than five people who personally select, test, and pack every item. Because we’re small, we care deeply about making sure your experience is as seamless as the tools we sell.
⚡ The Express Lane: Quick Solutions
Before reaching out, you might find what you need in a flash on our Help & FAQ page. It’s the fastest way to get answers regarding order tracking, product dimensions, or our 60-day return process without waiting for an email reply.
✉️ Drop Us a Note
Still need a human touch? We would love to hear from you. Please send a message to service@linuow.com or fill out our contact form. To help our tiny team assist you faster, please include:
- Your Full Name
- Order Number (if you have one)
- A clear description of how we can help.
Dealing with a Defective or Damaged Item? > To help us make it right immediately, please attach a clear photo of the product issue and the shipping label on your box. This helps us skip the back-and-forth and jump straight to a solution.
⏳ When to Expect a Reply
Because every inquiry is handled personally by one of our few team members, we typically respond within 24 business hours, Monday through Friday. We appreciate your patience—we promise a real person is looking into your request with genuine care.
📍 Business Details
Website: linuow.com
Support Email: service@linuow.com
Phone: (+1) 8382275036
Mailing Address: G/F 959 CANTON RD KL, HONG KONG